We recently worked with 451 Group to host a webinar focused on Information Governance. During that webinar, we looked at what information governance is and why it is important to an organization and its content management system (CMS).
I remember a research paper from 451 Group called ‘Unstructured Information or Unstructured Content: the elephant in the corner’. People were starting to flag up the fact that content is amassing within businesses day by day. And not every single piece of content is necessarily under control.
Content governance is about a frame of mind within an organization. It’s also about real life implementation of that governance to ensure that published content is consumed by stakeholders and then controlled as it needs to be. We see content governance as being driven by risk mitigation. Obviously there are legal and industry regulations, compliance challenges, cost control and also the drive to make information findable for knowledge workers. But there isn’t always the drive towards reducing content. Metadata and some tracking capability won’t always optimize what you have.
We talk about ‘quality built in’. It’s about the fact that each and every piece of content has to have some structure built in to ensure it can be controlled under ILM processes. We see the main challenges to governing content as web content and social media.
During the webinar, Kathleen Reidy, Senior Analyst at The 451 Group said that Information Governance is knowing what content exists, where it is located, how long it will be kept, who will have access to it – and then how to ensure it is protected and that policies and standards are used and enforced. She also said that businesses need more intelligence about this content, to decide what happens to the data. Is it a record? Does it go into the archive; does it get deleted? A lot of organizations still say “our users are the best ones to decide.” And that’s certainly true. But you will find more organizations that want a technology safeguard behind that; to ensure retention even when nobody has declared the data as a record. And then how do you make sure that policy continues to be enforced over time? Certainly technology has a role to play there as well.
With Vamosa technology, we can identify the value of content ranging from documents to web pages, where it is located and automatically clean it up, but then govern it. Doing this enables organizations to gain the value from content that they should.
We say to our customers that content management doesn’t always mean content governance. Content governance can be implemented without content management, and more often than not, content management is implemented without content governance. But they do make very good partners. A good content management system is made even better by implementing successful and effective content governance.
Download the transcribed webinar whitepaper here.
I remember a research paper from 451 Group called ‘Unstructured Information or Unstructured Content: the elephant in the corner’. People were starting to flag up the fact that content is amassing within businesses day by day. And not every single piece of content is necessarily under control.
Content governance is about a frame of mind within an organization. It’s also about real life implementation of that governance to ensure that published content is consumed by stakeholders and then controlled as it needs to be. We see content governance as being driven by risk mitigation. Obviously there are legal and industry regulations, compliance challenges, cost control and also the drive to make information findable for knowledge workers. But there isn’t always the drive towards reducing content. Metadata and some tracking capability won’t always optimize what you have.
We talk about ‘quality built in’. It’s about the fact that each and every piece of content has to have some structure built in to ensure it can be controlled under ILM processes. We see the main challenges to governing content as web content and social media.
During the webinar, Kathleen Reidy, Senior Analyst at The 451 Group said that Information Governance is knowing what content exists, where it is located, how long it will be kept, who will have access to it – and then how to ensure it is protected and that policies and standards are used and enforced. She also said that businesses need more intelligence about this content, to decide what happens to the data. Is it a record? Does it go into the archive; does it get deleted? A lot of organizations still say “our users are the best ones to decide.” And that’s certainly true. But you will find more organizations that want a technology safeguard behind that; to ensure retention even when nobody has declared the data as a record. And then how do you make sure that policy continues to be enforced over time? Certainly technology has a role to play there as well.
With Vamosa technology, we can identify the value of content ranging from documents to web pages, where it is located and automatically clean it up, but then govern it. Doing this enables organizations to gain the value from content that they should.
We say to our customers that content management doesn’t always mean content governance. Content governance can be implemented without content management, and more often than not, content management is implemented without content governance. But they do make very good partners. A good content management system is made even better by implementing successful and effective content governance.
Download the transcribed webinar whitepaper here.
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